Frequently Asked Questions

Everything travellers most often ask about the Thailand Digital Arrival Card (TDAC) and our assisted application service.

About the Thailand Digital Arrival Card (TDAC)

What is the Thailand Digital Arrival Card?

The Thailand Digital Arrival Card (TDAC) is a mandatory online declaration that every foreign visitor must submit before entering Thailand. It permanently replaced the paper TM6 immigration form on 1 May 2025 and is administered by the Royal Thai Immigration Bureau. The form collects passport details, flight information, accommodation address and a health declaration.

Is the TDAC mandatory in 2026?

Yes. Every foreign national arriving in Thailand by air, land or sea must submit the TDAC before arrival. There are no exemptions based on nationality, visa type or length of stay. Even infants must have their own TDAC.

How early can I file the TDAC?

The application window opens 72 hours (3 days) before your scheduled arrival in Thailand. You cannot file earlier than that. We recommend filing at least 24 hours in advance to allow time to fix any errors.

How long does TDAC approval take?

Most applications are processed within minutes. Complex cases (incomplete information, mismatched passport details) can take up to 24–48 hours. Our service typically delivers same-day confirmation.

Is the TDAC the same as a visa?

No. The TDAC is an arrival declaration, not a visa. Citizens of visa-exempt countries (India, UK, USA, EU nations, Australia and most others) can enter Thailand without a visa for tourism, but they still need the TDAC. Travellers who need a visa must obtain it separately, in addition to the TDAC.

What documents do I need?

You'll need: a passport valid for at least 6 months from arrival, your flight or transport details, your accommodation address in Thailand, and a clear photo or scan of your passport bio page. Our form walks you through every step.

Can I file one TDAC for my whole family?

No, each traveller — including children and infants — needs their own TDAC linked to their individual passport. Our service can process multiple family members in a single order at a discounted rate.

Do I need to print the TDAC?

You don't have to — the QR-coded confirmation on your phone is sufficient — but a printed copy is a smart backup in case your phone dies or there's no signal at the airport.

What if my flight details change after submission?

You can update your TDAC up to 24 hours before arrival. If you used our service, simply contact our support team and we'll handle the changes for you at no extra cost.

What happens if I don't have a TDAC at the airport?

You'll be directed to a kiosk or counter to file it on the spot, which can result in long delays. Travellers who cannot complete the TDAC at the airport may, in some cases, be refused entry. Always file it before you fly.

About our service & pricing

Is your website official?

No. We are an independent private travel agency, not affiliated with the Government of Thailand or any official department. The official portal is free to use directly. We charge a transparent service fee for assisted preparation, expert review, faster handling and dedicated customer support.

Why should I use your service instead of applying directly?

The official portal is free but the user experience is confusing for first-timers, support is non-existent, and a single typo can mean a long airport delay. We offer: a guided smart form, expert human review of every application, same-day processing, 24/7 chat and email support, and full responsibility for fixing any mistakes.

How much does the TDAC cost?

The Royal Thai Immigration Bureau does not charge a government fee for the TDAC itself. Our service fee is a flat ₹1,000 per applicant — see our fees page for full details.

What payment methods do you accept?

We accept all major international credit and debit cards, UPI, net banking and digital wallets via the secure Razorpay payment gateway. All payments are processed over encrypted connections.

Are my passport details secure?

Yes. We use bank-grade SSL encryption, store data only as long as needed to process your application, and never share information with third parties except as required to file the TDAC with the Thai government. See our privacy policy.

What's your refund policy?

If we have not yet started processing your TDAC, you are eligible for a 95% refund (the 5% covers non-refundable payment gateway fees). Once processing has begun, refunds may not be possible due to the digital nature of the service. See our full refund policy.

How can I contact your support team?

Email support@thailand-card-tdac.org, use the live chat widget on every page, or visit our contact page.

General Thailand travel questions

Do I need a visa to visit Thailand?

It depends on your nationality. Citizens of 93+ countries (including the UK, USA, India, EU nations, Australia and most of Asia) can visit Thailand visa-free for up to 60 days. Some nationalities can get a visa on arrival; others must apply for a visa in advance. See our visa requirements guide.

How long should I stay in Thailand?

10–14 days is comfortable for a first trip, letting you see Bangkok plus one beach destination (Phuket, Krabi or Samui) and optionally Chiang Mai. Two weeks is the sweet spot. The 60-day visa-free entry leaves plenty of room to slow down.

What's the best time of year to visit Thailand?

November to April is dry season across most of the country. The Andaman coast (Phuket, Krabi) is best November–April. The Gulf coast (Samui, Phangan) is best January–September. Avoid Chiang Mai in March–April due to burning season air quality.

Is Thailand safe for tourists?

Thailand is generally very safe — millions of tourists visit annually without incident. The main risks are road accidents (especially motorbike rentals), petty scams at tourist sites, and food/water hygiene if you're not careful. Take normal precautions and you'll be fine.

What's the currency in Thailand?

The Thai baht (THB). As of early 2026, 1 USD = approximately 35 baht. ATMs are widely available but charge a 220-baht foreign-card fee per withdrawal, so take out larger amounts at once.

Ready to apply for your TDAC?

Our team can prepare and submit your Thailand Digital Arrival Card in under an hour. Expert review, same-day service, 24/7 support — for one transparent fee.

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